Guarantee

We guarantee the quality of our flowers. Please make sure that you follow the care instructions which are provided in the FAQs and on each product page. Flowers are plants and therefore their appearance may differ slightly from the images on PetalDriven.com. In order to qualify for our guarantee please ensure that your flowers are immediately hydrated upon receipt. PetalDriven.com is not responsible for mishandling of the flowers by the customer. Therefore, PetalDriven.com is not responsible any damage that appears after the customer has received and hydrated their flowers. 

PetalDriven is not liable for any missing packages or any damages due to weather delays, shipping service delays, or delays due to government inspection, and/or any damages resulting from natural disasters.

Satisfaction is guaranteed. If, for some reason, you are not satisfied with your shipment please email PetalDriven.com Customer Service at info@petaldriven.com or call us at 1.888.Petal.29 as soon as possible. We require digital images to be included with any claims, to be submitted within 24 hours of delivery.

These are natural products. The product you receive may vary slightly from the image shown.